Notice of Cancellation Policy – Cancellation and withdrawal agreement
Right of cancellation
The buyer may withdraw from the sales contract by contacting Startraveller directly, in writing (e.g. letter, e-mail) within 14 days without needing to provide reasons, or by act of returning the goods before this deadline if they have already been delivered. The deadline is calculated according to the date on which the buyer or third person nominated by the buyer, has taken possession of the goods. A cancellation form can be found below for your convenience; however, it is not required for cancellation. It is sufficient, if the buyer exercises his or her right to withdraw before the allocated expiry deadline. (Campfire Outdoors GmbH, Hauptplatz 9/6, 9300 St. Veit an der Glan, Austria, Tel.: +436602318219, E-Mail: moc.t1508304488netgn1508304488iylf@1508304488ofni1508304488)
Consequences of cancellation
By cancelling this agreement within the specified deadline, we will fully refund all costs received from the buyer, including delivery costs (with the exception of additional costs arriving from special delivery other than the standard delivery that Startraveller provide), without delay and reimburse within fourteen days from the date on which the received notification of cancellation of this agreement has been made. The reimbursement of the repayment, will be the same means of payment that the buyer used in the original transaction, unless otherwise stipulated; under no circumstances will the buyer incur extra expenses. We have the right to withhold the reimbursement until such time as the goods have been received or that the buyer can demonstrate that the goods have left their possession.
The buyer shall receive the goods without delay within a maximum of fourteen days from the date on which the agreement was withdrawn or the goods returned. The deadline is granted if the goods have been sent within the 14 days’ expiry period. We bear the cost of returning goods for orders made within Austria under standard delivery conditions. The buyer must bear the costs for delivery. All return costs from countries other than Austria are to be borne by the customer. The buyer is only required to reimburse for damaged goods if it is established that the damage was directly due to the event of mishandling of the goods by the buyer.